For One Call / 811 Centers
Know whether your outreach is sticking.
Measure what excavators, locators, operators and your own staff retain after every meeting, workshop, course and campaign, and show your board where it's working, and where it isn't.
Trusted by One Call Centers
The challenge
Education doesn't end when the session does.
Every One Call Center exists to educate: the public, excavators, locators and the people behind the phones. You invest in workshops, safety summits, eLearning, site visits and campaigns.
But attendance and completions only show that education happened. They don't show whether crews still remember white-lining, ticket timelines, the tolerance zone, positive response, or what to do when a utility isn't marked.
See where to act
Where your message is landing, county by county.
Every answer is tied to a role, company and county, so you can see where knowledge is strong, where it's fading, and whether reinforcement is closing the gap. Use it to plan topics, target regions and shape your next season of outreach.
What you get
Evidence for every outreach decision.
Reinforce legal requirements
Keep damage prevention law and best practices fresh long after the event, with refreshers that take under a minute.
Find the common gaps
See which topics the digging community struggles with most, and which ones they're confidently wrong about.
Target your outreach
Focus time and budget on the counties, roles and topics that need it, instead of repeating the same content everywhere.
Reach multilingual crews
Assessments in 100+ languages, so language isn't what you end up measuring.
Prove it to your board
Show what improved, where gaps remain and where you're focusing next, backed by retention data, not headcounts.
Support the people behind the phones
Keep agents sharp on state law, marking standards and ticket workflows, so callers get the right guidance.
Case snapshot
One state's summit series, measured end to end.
655
participants
398
companies
79 / 105
counties reached
+128%
white-lining correctness after reinforcement
Right after training, white-lining was the weakest topic statewide, and confidence was far higher than correctness. Short refreshers over the following weeks closed the gap.
The data now shapes the program: white-lining is a named priority at every outreach touchpoint, specific counties get focused effort next cycle, and the hardest questions statewide set the session agenda.
"The game changer: we can prove it to the board."
See what your outreach is actually teaching.
A demo of real One Call Center dashboards: topics, counties and confidence gaps.