Knowledge retention for safety-critical work
Trained isn't the same as ready.
Training Pulse works alongside your existing training to measure what people actually retain, flag who's confidently wrong, and reinforce what's fading before it shows up in the field.
Confidence vs correctness, by topic
Real data · anonymized
Positive gap = overconfident (higher risk). Negative = underconfident. Zero = well calibrated.
- Overconfident
- Underconfident
- Calibrated
- WhiteliningGap +1.88 (overconfident)
- Life Of A TicketGap -1.09 (underconfident)
- Tolerance ZoneGap -1.56 (underconfident)
- Ticket TypesGap -1.55 (underconfident)
- Member NotificationGap -1.82 (underconfident)
Trusted by One Call Centers and contractors
The measurement gap
Completion tells you training happened. It doesn't tell you what stuck.
What most programs track
- Attendance
- Course completions
- Certificates issued
- Quiz scores on the day
What actually predicts safe work
- What people still remember weeks later
- Who is confident but wrong
- Which topics are fading, and where
- Whether reinforcement is closing the gap
How it works
Keep your training. Add the part that proves it holds.
Step 1: Deliver training as usual
Your training already does the hard work: workshops, eLearning, safety meetings, outreach events. We don't replace any of it. We work alongside it as an extension of your team.
Step 2: Learners check in from their phone
Check understanding in the room: learners scan a QR code or open a link and answer a few questions on their phone. No login or app, in 100+ languages.
Step 3: Reinforce with short boosters
Over the following weeks, short boosters keep critical knowledge fresh. Each one takes under 60 seconds and focuses on what's starting to fade.
Step 4: You see readiness, and gaps close
Results build over weeks, not one day. You see what's holding, what's fading and exactly where to focus.
What you get
From "they attended" to "they're ready."
Measure real readiness
We look beyond right or wrong to separate who knows, who's guessing, and who's sure but wrong: the most dangerous person on the job.
Reinforce what's fading
Short, targeted refreshers over weeks instead of another full retraining. Each person gets more of what they're losing and less of what they've got.
Reach every learner
Mobile, no app, no password. Delivered in each person's own language, so you're measuring what they know, not how well they read English.
See where to act
Every answer is tied to a topic, role, company and location.
So you can see where knowledge is strong and where it's slipping, by topic, crew, trainer or region. For outreach teams, that means a county-level map of where your message is landing, and where it isn't.
- By topic
- By crew
- By trainer
- By region
Prove the impact
Show your board, leadership, clients and regulators what improved, where gaps remain and where you're focusing next, backed by measured retention, not headcounts.
Strengthen your trainers
See how each session translates into what learners retain, so trainers know which topics to give more time and which already land.
Results from the field
+128%
White-lining correctness after spaced reinforcement, from an average of 4.05 to 9.25 out of 10.
State One Call Center · Outreach
+13 pts
Correctness across all topics under spaced reinforcement, statewide summit series.
State One Call Center · Outreach
6 in 10
trenching workers think a trench box stops a cave-in. It doesn't, and most were confident they had it right.
Underground contractor · Crews
Built for the people who keep digging safe.
- One Call / 811 Centers
Know whether your outreach is sticking, and show your board.
Measure what excavators, locators, operators and your own call-center staff retain after every meeting, workshop, course and campaign.
For One Call Centers - Excavators & underground contractors
Find the gaps in your crews before the jobsite does.
Keep critical procedures fresh between training days, for every crew, site and shift, in every worker's language.
For contractors
"The game changer: we can prove it to the board."
See what your people actually remember.
Book a demo with real dashboards and see what Training Pulse would measure in your program.